Integration of a Balanced Scorecard, DEMATEL, and ANP for Measuring the Performance of a Sustainable Healthcare Supply Chain

Integration of a Balanced Scorecard, DEMATEL, and ANP for Measuring the Performance of a Sustainable Healthcare Supply Chain

The main purpose of this study is to develop a sustainable healthcare supply chain performance measurement (SHSCPM) model, which simultaneously considers intangible characteristics and sustainability aspects to ensure customer and/or stakeholder satisfaction. This model combines a balanced scorecard...

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Bibliographic Details
Main Authors: Eko Budi Leksono, Suparno Suparno, Iwan Vanany
Format: Article
Language:English
Published: MDPI AG 2019-07-01
Series:Sustainability
Subjects:
sustainable healthcare supply chain
performance measurement
performance of perspectives and indicators
sustainability aspects
intangible characteristics
Online Access:https://www.mdpi.com/2071-1050/11/13/3626

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