KEY FACTORS FOR INCREASING THE LEVEL OF SATISFACTION OF EMPLOYEES OF AN INDUSTRIAL ENTERPRISE

• Main Author: N. N. Trofimova
• Format: Article
• Language: Russian
• Published: Publishing House of the State University of Management 2021-05-01
• Series: Вестник университета
• Subjects: personnel; employees; satisfaction; level of satisfaction; enterprise; industrial enterprise; key factors; factors of increasing satisfaction
• Online Access: https://vestnik.guu.ru/jour/article/view/2758

The article considers the key factors for increasing the satisfaction of employees of an industrial enterprise. The concept of satisfaction is clarified, the areas of a multidimensional approach to satisfaction are highlighted, and the key factors of a workplace focused on increasing employee satisfaction are identified. The use of the author’s approach, based on the methods of scientific generalization and a systematic approach, allowed us to establish that actions taken to increase employee satisfaction should be based on care; creating places of rest; reducing career growth; showing respect; having feedback; achieving a work-life balance; regularly evaluating relationships; observing fair and inclusive policies; developing creative talents and innovation; ensuring safety, confidence, importance and need for the enterprise. The scientific novelty lies in the fact that the key factors of jobs focused on increasing satisfaction are identified, and indicators for assessing the level of satisfaction of employees of an industrial enterprise are proposed. The practical significance of the work lies in the fact that it can serve as a basis for further research in the field of personnel management and increase the level of their satisfaction with work at an industrial  enterprise.