The influence of quotations uttered in emergency service triage traffic and hospitalization (Quiet)
This study aims to determine whether the use of the word, “Quiet” increases veterinary emergency service triage traffic or hospital admissions. Days were randomized to be a control or test phrase day. On control days, the phrase, “Have a nice day!” was announced to the entire hospital staff. On te...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Tripoli University
2019-03-01
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| Series: | Open Veterinary Journal |
| Subjects: | |
| Online Access: | https://www.openveterinaryjournal.com/OVJ-2018-10-269%20C.L.%20Norkus%20et%20al.pdf |