The effect of service quality on job satisfaction: Evidence from Indonesian electrical owned state firm

The aim of this research paper is to test the effect of service quality on employee satisfaction at Indonesian electrical owned state company context. The data collection was carried out through questionnaire dissemination to 70 respondents. The respondents are employees in education and tr...

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Bibliographic Details
Main Authors: Pangarso, Astadi, Gilang, Alini, Fatihah, Nurul
Format: Article
Language:English
Published: Growing Science 2021-01-01
Series:Management Science Letters
Online Access:http://www.growingscience.com/msl/Vol11/msl_2021_24.pdf