Customer Orientation and Innovation – The Perspective of Top-Level Management

Research background: Scientific exploration of customer orientation also confirms the existence of connections which occur between the focus of an enterprise on the needs of its customers and the level of its innovativeness. For it is the customer and his/her needs that determine a company’s primary...

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Bibliographic Details
Main Authors: Widelska Urszula, Krot Katarzyna
Format: Article
Language:English
Published: Sciendo 2021-06-01
Series:Folia Oeconomica Stetinensia
Subjects:
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Online Access:https://doi.org/10.2478/foli-2021-0011
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spelling doaj-b9e3a0b3612246f5a1503ab280a6bd152021-09-05T21:01:01ZengSciendoFolia Oeconomica Stetinensia1898-01982021-06-0121116117410.2478/foli-2021-0011Customer Orientation and Innovation – The Perspective of Top-Level ManagementWidelska Urszula0Krot Katarzyna1Lomza State University of Applied Sciences, Faculty of Social Sciences and Humanities Department of ManagementBialystok University of TechnologyFaculty of Engineering Management Department of Marketing and TourismResearch background: Scientific exploration of customer orientation also confirms the existence of connections which occur between the focus of an enterprise on the needs of its customers and the level of its innovativeness. For it is the customer and his/her needs that determine a company’s primary directions of development and, in the end, the customer decides whether to make purchases and accept the company’s offerhttps://doi.org/10.2478/foli-2021-0011customer orientationinnovationrelationships with customersl21l22m30m31
collection DOAJ
language English
format Article
sources DOAJ
author Widelska Urszula
Krot Katarzyna
spellingShingle Widelska Urszula
Krot Katarzyna
Customer Orientation and Innovation – The Perspective of Top-Level Management
Folia Oeconomica Stetinensia
customer orientation
innovation
relationships with customers
l21
l22
m30
m31
author_facet Widelska Urszula
Krot Katarzyna
author_sort Widelska Urszula
title Customer Orientation and Innovation – The Perspective of Top-Level Management
title_short Customer Orientation and Innovation – The Perspective of Top-Level Management
title_full Customer Orientation and Innovation – The Perspective of Top-Level Management
title_fullStr Customer Orientation and Innovation – The Perspective of Top-Level Management
title_full_unstemmed Customer Orientation and Innovation – The Perspective of Top-Level Management
title_sort customer orientation and innovation – the perspective of top-level management
publisher Sciendo
series Folia Oeconomica Stetinensia
issn 1898-0198
publishDate 2021-06-01
description Research background: Scientific exploration of customer orientation also confirms the existence of connections which occur between the focus of an enterprise on the needs of its customers and the level of its innovativeness. For it is the customer and his/her needs that determine a company’s primary directions of development and, in the end, the customer decides whether to make purchases and accept the company’s offer
topic customer orientation
innovation
relationships with customers
l21
l22
m30
m31
url https://doi.org/10.2478/foli-2021-0011
work_keys_str_mv AT widelskaurszula customerorientationandinnovationtheperspectiveoftoplevelmanagement
AT krotkatarzyna customerorientationandinnovationtheperspectiveoftoplevelmanagement
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