Efficiency in the operational process: reduction of incorrect entries and guarantee of compliance in the rendering of accounts

ABSTRACT Objective To verify the impact of the Lean Six Sigma methodology in reducing incorrect entries of non-appropriated revenues and expenses. Methods Process for the review and application of the Lean Six Sigma methodology between December 2015 and September 2016, in a high-complexity gener...

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Bibliographic Details
Main Authors: Daniela Nobrega Pavão, Monique Buttignol, Adriano José Pereira, Renato Tanjoni, Ederson Haroldo Pereira de Almeida, Patricia Leisnock, Gabriela Sato, Eliézer Silva
Format: Article
Language:English
Published: Instituto Israelita de Ensino e Pesquisa Albert Einstein
Series:Einstein (São Paulo)
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-45082018000400300&lng=en&tlng=en