Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue Systems

Information about a subjective user opinion towards an argument is crucial for argumentative systems in order to present appropriate content and adapt their behaviour to the individual user. However, requesting explicit feedback regarding the discussed arguments is often impractical and can hinder t...

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Main Authors: Niklas Rach, Yuki Matsuda, Stefan Ultes, Wolfgang Minker, Keiichi Yasumoto
Format: Article
Language:English
Published: IEEE 2021-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/9321384/
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spelling doaj-b72df32913d34dc3a28e5f04af734f9b2021-04-05T17:37:12ZengIEEEIEEE Access2169-35362021-01-019116101162110.1109/ACCESS.2021.30515269321384Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue SystemsNiklas Rach0https://orcid.org/0000-0001-9737-8584Yuki Matsuda1https://orcid.org/0000-0002-3135-4915Stefan Ultes2https://orcid.org/0000-0003-2667-3126Wolfgang Minker3Keiichi Yasumoto4Institute of Communications Engineering, Ulm University, Ulm, GermanyGraduate School of Science and Technology, Nara Institute of Science and Technology, Ikoma, JapanMercedes-Benz Research and Development, Sindelfingen, GermanyInstitute of Communications Engineering, Ulm University, Ulm, GermanyGraduate School of Science and Technology, Nara Institute of Science and Technology, Ikoma, JapanInformation about a subjective user opinion towards an argument is crucial for argumentative systems in order to present appropriate content and adapt their behaviour to the individual user. However, requesting explicit feedback regarding the discussed arguments is often impractical and can hinder the interaction. To address this issue, we investigate the automatic recognition of user opinions towards arguments that are presented by means of a virtual avatar from social signals. We focus on two different user opinion categories (convincing and interesting) and two different types of social signals (facial expressions and eye movement). The recognition is addressed as a supervised learning problem and realized using the argument search evaluation data discussed in previous work. The overall performance is compared to a human annotation on a subset of the collected data. The results show that the machine learning performance is similar to human performance in both recognition tasks.https://ieeexplore.ieee.org/document/9321384/Computational argumentationargument quality estimationargumentative dialogue systemssocial signal extractionmachine learning
collection DOAJ
language English
format Article
sources DOAJ
author Niklas Rach
Yuki Matsuda
Stefan Ultes
Wolfgang Minker
Keiichi Yasumoto
spellingShingle Niklas Rach
Yuki Matsuda
Stefan Ultes
Wolfgang Minker
Keiichi Yasumoto
Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue Systems
IEEE Access
Computational argumentation
argument quality estimation
argumentative dialogue systems
social signal extraction
machine learning
author_facet Niklas Rach
Yuki Matsuda
Stefan Ultes
Wolfgang Minker
Keiichi Yasumoto
author_sort Niklas Rach
title Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue Systems
title_short Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue Systems
title_full Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue Systems
title_fullStr Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue Systems
title_full_unstemmed Estimating Subjective Argument Quality Aspects From Social Signals in Argumentative Dialogue Systems
title_sort estimating subjective argument quality aspects from social signals in argumentative dialogue systems
publisher IEEE
series IEEE Access
issn 2169-3536
publishDate 2021-01-01
description Information about a subjective user opinion towards an argument is crucial for argumentative systems in order to present appropriate content and adapt their behaviour to the individual user. However, requesting explicit feedback regarding the discussed arguments is often impractical and can hinder the interaction. To address this issue, we investigate the automatic recognition of user opinions towards arguments that are presented by means of a virtual avatar from social signals. We focus on two different user opinion categories (convincing and interesting) and two different types of social signals (facial expressions and eye movement). The recognition is addressed as a supervised learning problem and realized using the argument search evaluation data discussed in previous work. The overall performance is compared to a human annotation on a subset of the collected data. The results show that the machine learning performance is similar to human performance in both recognition tasks.
topic Computational argumentation
argument quality estimation
argumentative dialogue systems
social signal extraction
machine learning
url https://ieeexplore.ieee.org/document/9321384/
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