Social Capital on Social Media—Concepts, Measurement Techniques and Trends in Operationalization

• Main Authors: Flora Poecze, Christine Strauss
• Format: Article
• Language: English
• Published: MDPI AG 2020-11-01
• Series: Information
• Subjects: social capital; social media; operationalization; measurement; scoping review
• Online Access: https://www.mdpi.com/2078-2489/11/11/515

The introduction of the Web 2.0 era and the associated emergence of social media platforms opened an interdisciplinary research domain, wherein a growing number of studies are focusing on the interrelationship of social media usage and perceived individual social capital. The primary aim of the present study is to introduce the existing measurement techniques of social capital in this domain, explore trends, and offer promising directions and implications for future research. Applying the method of a scoping review, a set of 80 systematically identified scientific publications were analyzed, categorized, grouped and discussed. Focus was placed on the employed viewpoints and measurement techniques necessary to tap into the possible consistencies and/or heterogeneity in this domain in terms of operationalization. The results reveal that multiple views and measurement techniques are present in this research area, which might raise a challenge in future synthesis approaches, especially in the case of future meta-analytical contributions.