Investigation of emotional burnout in bank employees working in «person-to-person» system
This study was designed to evaluate the intensity of emotional burnout (EB) in bank employees who directly interact with clients. One hundred and seventeen bank employees (90 women and 27 men; 21-54 years old), whose job directly involves client service, had their level of EB measured using a psycho...
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| Format: | Article |
| Language: | English |
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Limited liability company «Science and Innovations» (Saratov)
2018-07-01
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| Series: | Russian Open Medical Journal |
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| Online Access: | http://www.romj.org/node/229 |