Flexible Work Environments' Effects on Employees' Satisfaction in an Intelligent Office Building

• Main Authors: Özgür Göçer, Ebru Karahan, Işıl Oygür İlhan
• Format: Article
• Language: English
• Published: KARE Publishing 2018-03-01
• Series: Megaron
• Subjects: intelligent building; employee satisfaction; flexible workplace; post occupancy evaluation.
• Online Access: https://jag.journalagent.com/z4/download_fulltext.asp?pdir=megaron&un=MEGARON-46547

Social, cultural, and economical structures shape physical work environments. Today, workplaces are reconstructed according to the effects of sustainability and technology on the form of working. Flexibility is one of the most influential elements affecting the change of workplaces. Flexible workplaces are designed to strengthen the communication and to support the horizontal organizational structure. Open office areas are planned to meet the need for activities such as relaxation, conversation, meeting, concentration, and teamwork. In the era of the knowledge society and technology, organizations increasingly prefer smart buildings and flexible workplaces as their work environments. As a result, there is a growing literature, especially in North America and northern Europe, on the impact of flexible workplace design and indoor quality on employee satisfaction, productivity, and work quality. However, such studies are still limited in Turkey. To fill the gap, this research focuses on a flexible workplace located in a LEED -certified building in Istanbul. A post-occupancy evaluation was conducted in this office. Data collection methods included questionnaires, interviews, and participant observations. The data was analyzed based on the employees' satisfaction from the flexible workplace.