iRoam: Leveraging Mobile Technology to Provide Innovative Point of Need Reference Services

The University of Northern British Columbia’s Geoffrey R. Weller Library can boast of a healthy and stable reference service. While statistical analysis reveals that patron use of this service is on the decline, this is not unlike current trends experienced by many libraries today. The library avera...

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Bibliographic Details
Main Authors: James MacDonald, Kealin McCabe
Format: Article
Language:English
Published: Code4Lib 2011-04-01
Series:Code4Lib Journal
Online Access:http://journal.code4lib.org/articles/5038