Omni-Channel Trends in Covid-19 Pandemic

Omni-Channel Trends in Covid-19 Pandemic

Beginning with the realization of an exigency and finishing with a post-journey review, a customer's experience is divided into many stages. This experience is largely defined by consumers shifting between platforms (e.g., store, retailer website, price comparison app) across and inside platfor...

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Bibliographic Details
Main Author: Beyza Zeynep Avşar
Format: Article
Language:English
Published: Collaboration (Ömer ÖZKAN, Murat Çemberci, Mustafa Emre Civelek, Nagehan Uca, Okşan Kibritçi) 2021-06-01
Series:Journal of International Trade, Logistics and Law
Subjects:
omni-channel
e-commerce
covid-19
Online Access:http://www.jital.org/index.php/jital/article/view/226

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