| Summary: | Measuring public perception index of certain public service is considered to be important if we want to determine its quality. Mostly, people consider that mechanism and procedure of getting trading license need more concern because the service is sometimes difficult and needs longer time. This study is aimed to measure public perception index on system, mechanism and procedure of getting trading license at Investment and One Stop Integrated Service Office at Pamekasan Regency. The method used in this study was survey in reference to the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017 about guidelines for arranging survey of public perception unit. One of the indicators of public perception is related to system, mechanism and procedure. The result of this study shows that service of getting trading license in Pamekasan is good.
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