WORKPLACE INCIVILITY AMONG PORTUGUESE HOTEL EMPLO YEES: IS LACK OF RESPECT BURNING THEM OUT?

WORKPLACE INCIVILITY AMONG PORTUGUESE HOTEL EMPLO YEES: IS LACK OF RESPECT BURNING THEM OUT?

Workplace incivility is defined as rude behaviour that violates social norms at work. It has been linked to psychological distress (burnout), mainly in healthcare and educational settings. Burnout is a serious public health concern. Studies addressing the impact of workplace incivility on employee w...

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Bibliographic Details
Main Authors: Martina Nitzsche, Luisa Ribeiro, Tito Laneiro
Format: Article
Language:English
Published: Research Centre in Tourism, Sustainability and Well-being - CinTurs 2018-03-01
Series:Journal of Spatial and Organizational Dynamics
Subjects:
Workplace Incivility
Respect
Burnout
Hotel Employees
Online Access:http://www.cieo.pt/journal/J_1_2018/article5.pdf

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