The Experience and Impact of Motivational Interviewing-via-Coaching Tools on National Smokers’ Telephone Hotline Employees
This study‘s purpose was to assess the experience and impact of Motivational Interviewingvia-Co-Active Life Coaching training on smoking hotline employees‘ perceived competency to facilitate callers‘ behaviour changes. In-depth interviews and a Perceived Competency Scale (PCS) were utilized. Themes...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Oxford Brookes University
2013-02-01
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| Series: | International Journal of Evidence Based Coaching and Mentoring |
| Subjects: | |
| Online Access: | https://radar.brookes.ac.uk/radar/file/b6fa0107-17c9-4ecd-9e0c-47fd673f896e/1/vol11issue1-paper-04.pdf |
| Summary: | This study‘s purpose was to assess the experience and impact of Motivational Interviewingvia-Co-Active Life Coaching training on smoking hotline employees‘ perceived competency to facilitate callers‘ behaviour changes. In-depth interviews and a Perceived Competency Scale (PCS) were utilized. Themes discussed at baseline included clients barriers and desired changes to practice. Post-training participants described their skill development and feeling re-energized. Three-months post-training, increases in competency and a desire for more training were highlighted. Trends in the PCS were consistent with qualitative findings of increased competency. Implementation constraints were also described. The training had a positive impact on participants‘ perceived competencies to facilitate behaviour change. |
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| ISSN: | XXXX-XXXX 1741-8305 |