Design of Sustainable Outsourcing Services for Facilities Management: Critical Success Factors

Design of Sustainable Outsourcing Services for Facilities Management: Critical Success Factors

The management problems of Facilities Management (FM) outsourcing relationships occur because of provision of low quality analytical, managerial, cooperative, and professional services. On selection, the ideal service providers for specific FM outsourcing contractual procurement needs is of paramoun...

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Bibliographic Details
Main Authors: Ka Leung Lok, Alex Opoku, David Baldry
Format: Article
Language:English
Published: MDPI AG 2018-07-01
Series:Sustainability
Subjects:
Delphi technique
facilities management drivers
critical success factors
outsourcing services
customer satisfaction
Online Access:http://www.mdpi.com/2071-1050/10/7/2292

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