Information Systems Outsourcing Relationship Model

• Main Authors: Richard Flemming, Graham Low
• Format: Article
• Language: English
• Published: Australasian Association for Information Systems 2007-09-01
• Series: Australasian Journal of Information Systems
• Subjects: outsourcing models; outsourcing relationships; outsourcing factors
• Online Access: http://journal.acs.org.au/index.php/ajis/article/view/472

Increasing attention is being paid to what determines the success of an information systems outsourcing arrangement. The current research aims to provide an improved understanding of the factors influencing the outcome of an information systems outsourcing relationship and to provide a preliminary validation of an extended outsourcing relationship model by interviews with information systems outsourcing professionals in both the client and vendor of a major Australian outsourcing relationship. It also investigates whether the client and the vendor perceive the relationship differently and if so, how they perceive it differently and whether the two perspectives are interrelated.