ANTECEDENTS DAN CONSEQUENCES DARI KEPUASAN PASIEN KLINIK GIGI
The purpose of this research - was to examine the effect of characteristics delivery system (waiting time, convenience, continuity and price) and patient characteristics toward patient satisfaction on patient dentals clinic. Design/methodology/approach - data analyze used in this research using a pr...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Trisakti
2008-03-01
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| Series: | Jurnal Manajemen dan Pemasaran Jasa |
| Online Access: | http://www.trijurnal.lemlit.trisakti.ac.id/index.php/jasa/article/view/1599 |