Classifying the Customers of Telecommunication Company in order to Identify Profitable Customers Based on Their First Transaction, Using Decision Tree: A Case Study of System 780
Effective knowledge and awareness of customers require the market segmentation, through which the customers who have the same needs and purchasing patterns as well as the same response to marketing plans are identified. The selection of a proper variable is a requirement, among other, for a successf...
Main Authors: | Mohammad Velayati, Mohammadreza Shahriari, Farhad Hosseinzadeh Lotfi |
---|---|
Format: | Article |
Language: | English |
Published: |
Islamic Azad University, Qazvin Branch
2019-07-01
|
Series: | Journal of Optimization in Industrial Engineering |
Subjects: | |
Online Access: | http://www.qjie.ir/article_545834_db5911c555c904edae981b67c0e4ca81.pdf |
Similar Items
-
Analisis dan Perancangan Electronik Customer Relationship Management Pada Klinik XYZ
by: Joni Suhartono
Published: (2010-12-01) -
Acquiring customers through Social Customer Relationship Management : An explorative case study within the telecom industry
by: Andresen, Philip
Published: (2017) -
Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers
by: Awan, Salman Ahmad, et al.
Published: (2011) -
Modelling Customer Attraction Prediction in Customer Relation Management using Decision Tree: A Data Mining Approach
by: Abolfazl Kazemi, et al.
Published: (2011-09-01) -
Customer-support Service - The Role in Telecom-Customer Relationships : A Qualitative Study of Telecom Sector
by: Ali, Muhammad Ghazanfar, et al.
Published: (2012)