Performance Analysis of Emergency Room Episodes Through Process Mining

The performance analysis of Emergency Room episodes is aimed at providing decision makers with knowledge that allows them to decrease waiting times, reduce patient congestion, and improve the quality of care provided. In this case study, Process Mining is used to determine which activities, sub-proc...

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Bibliographic Details
Main Authors: Eric Rojas, Andres Cifuentes, Andrea Burattin, Jorge Munoz-Gama, Marcos Sepúlveda, Daniel Capurro
Format: Article
Language:English
Published: MDPI AG 2019-04-01
Series:International Journal of Environmental Research and Public Health
Subjects:
Online Access:https://www.mdpi.com/1660-4601/16/7/1274