The importance of business intelligence in the bank strategic marketing

Marketing philosophy today is inevitable for many financial institutions which are dealing with big competition in the market. Banking institutions while transforming from traditional to modern banks, must put in a first place acceptance of marketing principals, i.e. they must focus on consumers (us...

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Bibliographic Details
Main Author: Đorđević Bojan
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2006-01-01
Series:Marketing (Beograd. 1991)
Subjects:
CRM
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2006/0354-34710601019D.pdf
Description
Summary:Marketing philosophy today is inevitable for many financial institutions which are dealing with big competition in the market. Banking institutions while transforming from traditional to modern banks, must put in a first place acceptance of marketing principals, i.e. they must focus on consumers (users of bank's products & services). Implementing new technologies in business, banking market competitors are facing many innovations in products/services and processes, and a wide range of offers in banking and non-banking financial organizations. That invokes the need for modern technological solutions in gathering and processing a lot of market information and individual tracking of every client's activities (one-to-one). In those circumstances, there's great necessity to implement business intelligence system in banks, that can significantly help in finding and realization of adequate marketing strategies in banking business.
ISSN:0354-3471
2334-8364