Evaluation of the urban public transportation carried out by bus: an exploratory approach

Due to the arise of new forms of transportation, businessmen and governments that operate urban buses have been more and more interested in assessing the quality of transportation according to the users’ satisfaction. Since the users have experienced aspects related to categories that concern the tr...

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Bibliographic Details
Main Authors: André Luís Policani Freitas, Túlio Baita dos Reis
Format: Article
Language:English
Published: Universidade Federal de Santa Catarina 2013-08-01
Series:Revista Produção Online
Subjects:
Online Access:http://producaoonline.org.br/rpo/article/view/1010