Towards successful business process improvement - An extension of change acceleration process model.

Change Acceleration Process model (CAP) emerged in early 90's as a set of principles for accelerating change management efforts in organizations. Business Process Improvement (BPI) projects open avenues of opportunity and success for organizations in this highly competitive era. However, most o...

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Bibliographic Details
Main Authors: Maha Syed Ibrahim, Aamer Hanif, Faheem Qaisar Jamal, Ali Ahsan
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2019-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0225669