Using the view of Business Process Management (BPM) for process improvement in the shipping industry and offshore construction sector: a case study of the Rio Grande (RS) naval pole

Using the view of Business Process Management (BPM) for process improvement in the shipping industry and offshore construction sector: a case study of the Rio Grande (RS) naval pole

Abstract The current study describes the mapping and analysis processes of a company in the Brazilian shipbuilding and offshore construction sectors, according to Business Process Management assumptions. As for methodology, applied research using a case study, where semi-structured interviews were c...

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Bibliographic Details
Main Authors: Jéssica Carvalho da Silva, André Andrade Longaray, Paulo Roberto Munhoz, Tiago Machado Castelli
Format: Article
Language:Portuguese
Published: Universidade Federal de São Carlos
Series:Gestão & Produção
Subjects:
Process mapping
Process analysis
Shipping industry
Offshore
Process management and
process parameters
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2019000400208&lng=en&tlng=en

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