STUDY REGARDING THE ATTITUDE OF CUSTOMERS ON THE BEHAVIOUR OF THE SALES STAFF IN THE SUPERMARKETS FROM RESITA
The importance of commerce is becoming higher nowadays, in the context of a consumer society. The role of employees is thus essential in providing the best products and services to customers. The present paper tries to highlight the situation of supermarket staff in the city of Resita. Thus, the f...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Academica Brâncuşi
2018-10-01
|
| Series: | Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie |
| Subjects: | |
| Online Access: | http://www.utgjiu.ro/revista/ec/pdf/2018-05/11_Manciu.pdf |
| Summary: | The importance of commerce is becoming higher nowadays, in the context of a consumer society. The role of
employees is thus essential in providing the best products and services to customers. The present paper tries to
highlight the situation of supermarket staff in the city of Resita. Thus, the first part of the paper presents a theoretical
background and a review of literature in the field, while the second part consists in a study carried out with the
purpose of researching the attitude of customers on the behaviour of the sales staff. |
|---|---|
| ISSN: | 1844-7007 1844-7007 |