The influence of servant leadership on job satisfaction with individual character as a moderating variable

• Main Authors: Bakri Hasanuddin, Mustainah M, Pricylia Chintya Dewi Buntuang
• Format: Article
• Language: English
• Published: LLC "CPC "Business Perspectives" 2021-03-01
• Series: Problems and Perspectives in Management
• Subjects: employees; government; leaders; organizations; service characteristics
• Online Access: https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/14865/PPM_2021_01_Hasanuddin.pdf
• ISSN: 1727-7051; 1810-5467

This study aims to investigate the influence of servant leadership on job satisfaction with individual character as a moderating variable. It used a quantitative approach with multiple linear regression analysis. The population of this study were employees of the Central Sulawesi province industry and trade office. It involved 72 samples selected using a purposive sampling technique. The results showed that servant leadership significantly influence job satisfaction with a value of 82.5%. The most significant factor affecting job satisfaction is wisdom (correlation coefficient = 0.863) in which the higher the wisdom, the higher the job satisfaction. The next factor is persuasive mapping in which the higher the persuasive mapping, the higher the job satisfaction (correlation coefficient = 0.697). Then, it was followed by altruistic calling with the correlation coefficient value of 0.524 in which the higher the altruistic calling, the higher the job satisfaction. The last is emotional healing with a correlation coefficient value of 0.291 in which the higher the emotional healing, the higher the job satisfaction. On the other hand, organizational stewardship is the only factor does not influence the job satisfaction (correlation coefficient = 0.009).