Measurement of Customer Perceptions of Logistics Service Quality
Currently, logistics service providers experience a high increase in activity. It makes logistics service providers compete with each other in service quality. To be able to compete, logistics service providers need to measure customer perceptions on logistics service satisfaction. The results of me...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
2021-02-01
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| Series: | Jurnal Teknik Industri |
| Online Access: | https://ejournal.umm.ac.id/index.php/industri/article/view/15798 |