CORRELATION ANALYSIS BETWEEN THE SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY OF VIVA GENERIK PHARMACY IN SEMARANG

Today, pharmacy service has become more developed along with the enhancement of society awareness of the importance of health. Therefore, as one of the health service facilities, pharmacy is required not only to give priority on product prices and varieties but also to provide qualified service for...

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Bibliographic Details
Main Authors: Eva Monica, Basu Swastha Dharmmesta, Suci Paramitasari Syahlani
Format: Article
Language:English
Published: Universitas Sanata Dharma 2017-11-01
Series:Jurnal Farmasi Sains dan Komunitas
Subjects:
Online Access:http://e-journal.usd.ac.id/index.php/JFSK/article/view/569