PENTINGNYA KARYAWAN DALAM PEMBENTUKAN KEPERCAYAAN KONSUMEN TERHADAP PERUSAHAAN JASA: (Suatu kajian dan Proposisi)
Employee has important role in gaining success for the organization. Successful organization that is able to fulfill the consumer expectation. The Question ofhow consumer trusting all their expectation to the service organization still remains as an interesting question to be answered. Various previ...
Main Authors: | S. Pantja Djati, Erna Ferrinadewi |
---|---|
Format: | Article |
Language: | English |
Published: |
Petra Christian University
2004-01-01
|
Series: | Jurnal Manajemen dan Wirausaha |
Subjects: | |
Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/16142 |
Similar Items
-
PENGARUH KINERJA KARYAWAN TERHADAP KEPUASAN, KEPERCAYAAN, DAN KESETIAAN PELANGGAN
by: S. Pantja Djati, et al.
Published: (2005-01-01) -
UPAYA MENCAPAI LOYALITAS KONSUMEN DALAM PERSPEKTIF SUMBER DAYA MANUSIA
by: Erna Ferrinadewi, et al.
Published: (2004-01-01) -
PENGARUH KEPERCAYAAN DAN KOMITMEN SERTA BAURAN PEMASARAN JASA TERHADAP LOYALITAS KONSUMEN DI HOTEL ZAKIAH MEDAN
by: Nurul Widyawati
Published: (2018-09-01) -
Membangun Kepercayaan Konsumen untuk Meningkatkan Intensi Pembelian
by: Ida Bagus Nyoman Udayana, et al.
Published: (2019-12-01) -
PENGARUH RISIKO DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN MELALUI KEPERCAYAAN KONSUMEN
by: Murwatiningsih -, et al.
Published: (2013-09-01)