Peningkatan Kualitas Jasa Fasilitas Kesehatan dengan Integrasi Metode IPA dan KANO

Peningkatan Kualitas Jasa Fasilitas Kesehatan dengan Integrasi Metode IPA dan KANO

Health services facilities development and people mindset about health  make people more  critical in making decision to their needs of health services. The increased of the health fasilities made the owner to provide the best service, so they can be able to compete and growth. The purpose of this s...

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Bibliographic Details
Main Authors: Shanty Kusuma Dewi, Ananda Rizky Calfintry Putri, Bagus Arif Dwi Winarko
Format: Article
Language:Indonesian
Published: Universitas Serang Raya 2018-12-01
Series:Jurnal Sistem dan Manajemen Industri
Subjects:
IPA Method
Kano Method
Service Quality
Online Access:http://e-jurnal.lppmunsera.org/index.php/JSMI/article/view/835

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