Brand Loyalty at Chain Hotel in Denpasar

Purposes of this research are: (i) to find out the influence of brand image toward customer satisfaction (ii) to find out the influence of customer satisfaction toward brand loyalty (iii) to find out the influence of brand image toward brand loyalty and (iv) to find out the role of customer satisfac...

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Bibliographic Details
Main Author: I Made Bayu Wisnawa
Format: Article
Language:English
Published: Universitas Udayana 2018-03-01
Series:E-Journal of Tourism
Online Access:https://ojs.unud.ac.id/index.php/eot/article/view/36666