Qualidade percebida, satisfação e recomendação de serviços em equipamentos odontológicos
The purpose of the study was to identify specific attributes of perceived quality of dental equipment maintenance service providers. The authors also wanted to measure the impact of general perceived quality and satisfaction on the intention to recommend the provider. To accomplish these goals, an o...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Konrad Lorenz Fundación Universitaria
2017-07-01
|
| Series: | Suma de Negocios |
| Subjects: | |
| Online Access: | https://www.sciencedirect.com/science/article/pii/S2215910X17300228#! |