System of criteria for assessment of the practices for application of IT service management in Bulgaria
The article studies specific question, concentrated in the border area between business management and IT, namely surveying aspects of relationships between the business organization (customer) and its IT department or external servicing IT company (supplier) in provision of IT services. The purpose...
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Format: | Article |
Language: | Bulgarian |
Published: |
Knowledge and business
2020-06-01
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Series: | Ikonomika i Kompûtʺrni Nauki |
Online Access: | http://eknigibg.net/Volume6/Issue1/spisanie-br1-2020_pp.29-40.pdf |