System of criteria for assessment of the practices for application of IT service management in Bulgaria

The article studies specific question, concentrated in the border area between business management and IT, namely surveying aspects of relationships between the business organization (customer) and its IT department or external servicing IT company (supplier) in provision of IT services. The purpose...

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Bibliographic Details
Main Author: Zahari Barbov
Format: Article
Language:Bulgarian
Published: Knowledge and business 2020-06-01
Series:Ikonomika i Kompûtʺrni Nauki
Online Access:http://eknigibg.net/Volume6/Issue1/spisanie-br1-2020_pp.29-40.pdf