A importância da ferramenta PDCA no processo industrial portuário: estudo de caso em um carregador de navios

• Main Authors: Saymon Ricardo Oliveira Sousa, Cleiton Oliveira Silva, Ícaro Romolo Sousa Agostino, Pedro Couto Frota, Ricardo Daher Oliveira
• Format: Article
• Language: Portuguese
• Published: Universidade Nove de Julho 2017-01-01
• Series: Exacta
• Online Access: http://www.redalyc.org/articulo.oa?id=81050129009

To meet the demand for iron ore export production, it is necessary to meet standards of quality and material accommodation. In this study we report on the analyses carried out on the ship loading process for solid bulk shipment operations, through the application of the PDCA tool, in order to determine how it can contribute to the improvement of the processes. We conducted a case study using an exploratory approach. Through the application of the cited tool, we identified the causes that contributed to the fall in product quality and proposed actions to find solutions. After the execution of the actions, we analyzed the results obtained from the intervention to evaluate the efficiency of the PDCA cycle applied in the management of the operation of ship loaders. At the end of the study it was possible to confirm the importance of the PDCA tool for the management of processes and the elimination of nonconformities in the organization.