A QFD-Based Quality and Capability Design Method for Transboundary Services

The “transboundary”, an emerging phenomenon in the Internet service ecosystem, is leading to the flourishing of innovative services. A transboundary service incorporates services, resources, and technologies from multiple domains into its business to create a particular competitive advantage and uni...

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Bibliographic Details
Main Authors: Chao Ma, Wei Dong Liu, Zhi Ying Tu, Zhong Jie Wang, Xiao Fei Xu
Format: Article
Language:English
Published: Hindawi Limited 2020-01-01
Series:Mathematical Problems in Engineering
Online Access:http://dx.doi.org/10.1155/2020/9478083