Implementing Moodle for e-learning for a successful knowledge management strategy
A knowledge management strategy was implemented in a call centre organization. Part of this strategy included an e-learning tool ‘Moodle’ to support employee training and knowledge management (KM) initiatives. The research looked at the ways in which the e-learning tool could be used to help success...
Main Authors: | Dana Tessier, Kimiz Dalkir |
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Format: | Article |
Language: | English |
Published: |
Hong Kong Bao Long Accounting & Secretarial Limited
2016-09-01
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Series: | Knowledge Management & E-Learning: An International Journal |
Online Access: | http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/341/318 |
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