Integrated management in the state-owned social welfare enterprises in the capital district of Bogotá

• Main Author: Adriana Pereira Oviedo
• Format: Article
• Language: Spanish
• Published: Universidad Santo Tomás 2017-12-01
• Series: Signos
• Subjects: gestión integral; factores de éxito; empresas sociales del Estado; acreditación en salud; sistemas de gestión
• Online Access: https://revistas.usantotomas.edu.co/index.php/signos/article/view/4065
• ISSN: 2145-1389; 2463-1140

This study shows the results of the design and validation of a methodological approach to integrated management in the State-Owned Social Welfare Enterprises (SSEs) of the Capital District of Bogota. The purpose is to offer an alternative for the effective administration of the twelve (12) management systems that these entities must implement in accordance with the current regulation. For the design of the proposal, a combined method was used, which was developed in stages, whereby success factors were identified, as well as a focal point for the implementation, maintenance and improvement of management systems, and a set of five tracers considered fundamental to achieve a successful appropriation of the integration project. The methodological proposal, which was adjusted in accordance with the obtained results, was implemented in one of the State-Owned Social Welfare Enterprises (SSE) of the Capital District’s Public Network in order to assess its performance and determine its applicability and usefulness for the effective administration of the management systems that are of mandatory implementation in the Capital District’s SSEs. This implementation contributed to reach conclusions regarding its viability and provided a set of recommendations to guide the application of the obtained results