Quality Practices, Corporate Social Responsibility and the “Society Results” Criterion of the EFQM Model

Quality Practices, Corporate Social Responsibility and the “Society Results” Criterion of the EFQM Model

Purpose – The purpose of this research is to analyze whether quality management practices implemented and carried out by the rural accommodation establishments under study influence society results obtained by organizations, which are understood as the participation therein and the development of lo...

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Bibliographic Details
Main Authors: María de la Cruz del Río-Rama, José Álvarez-García, José Luis Coca-Pérez
Format: Article
Language:English
Published: Fundação Escola de Comércio Álvares Penteado 2017-04-01
Series:Revista Brasileira de Gestão De Negócios
Subjects:
Quality management
Critical factors
Society results
Rural accommodations establishments
Online Access:https://rbgn.fecap.br/RBGN/article/view/3026/pdf

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