Web-based Computerized Land Activities Analysis

Information technology (IT) development in internet and web technologies have grown a variety of web-based services. Public services no longer require face-to-face activity, but can already be done virtually through web media. This research will evaluate land services at the ATR/BPN office in Ogan I...

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Bibliographic Details
Main Authors: Leon A. Abdillah, Boby Febriansah
Format: Article
Language:English
Published: Informatics Department, Faculty of Computer Science Bina Darma University 2020-03-01
Series:Journal of Information Systems and Informatics
Subjects:
Online Access:http://journal-isi.org/index.php/isi/article/view/60
Description
Summary:Information technology (IT) development in internet and web technologies have grown a variety of web-based services. Public services no longer require face-to-face activity, but can already be done virtually through web media. This research will evaluate land services at the ATR/BPN office in Ogan Ilir South Sumatra. The evaluation method used is the PIECES framework which consists of performance, information, economy, control, efficiency, and service. The questionnaire consists of 23 items and distributed using Google Forms. After analyzing the results of the questionnaire, five (5) variables are included in the "Excellent" category (Performance, Information, Control & Security, Efficiency, and Service), and only 1 (one) variable is included in the "Good" category (Economy).
ISSN:2656-5935
2656-4882