Lost in Translation: The Social Shaping of Marketing Messaging
Word of mouth marketing (WOMM) does not travel as unidirectionally and straight as previously assumed. Rather, consumers are active co-producers of value and translate and transform marketing meanings. Word of mouth resulting from marketing communications can be anything from euphoric to resistant,...
Main Authors: | Kozinets Robert V., de Valck Kristine, Wojnicki Andrea, Wilner Sarah J. S. |
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Format: | Article |
Language: | English |
Published: |
Sciendo
2014-11-01
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Series: | GfK Marketing Intelligence Review |
Subjects: | |
Online Access: | http://www.degruyter.com/view/j/gfkmir.2014.6.issue-2/gfkmir-2014-0094/gfkmir-2014-0094.xml?format=INT |
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