Patients’ satisfaction with quality of care in general hospitals in Ebonyi State, Nigeria, using SERVQUAL theory

Patients’ satisfaction with quality of care in general hospitals in Ebonyi State, Nigeria, using SERVQUAL theory

Background: Patient satisfaction is an essential parameter in the assessment of quality of care and healthcare facility performance. Objective: To investigate patients’ satisfaction with quality of care in general hospitals in Ebonyi State, South East, Nigeria, using the SERVQUAL. Methods: A cross-s...

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Bibliographic Details
Main Authors: MaryJoy Umoke, Prince Christian Ifeanachor Umoke, Ignatius O Nwimo, Chioma Adaora Nwalieji, Rosemary N Onwe, Nwafor Emmanuel Ifeanyi, Agbaje Samson Olaoluwa
Format: Article
Language:English
Published: SAGE Publishing 2020-07-01
Series:SAGE Open Medicine
Online Access:https://doi.org/10.1177/2050312120945129

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