The Development of a Formative and a Reflective Scale for the Assessment of On-Line Store Usability

In usability research, difference between formative and reflective measurement models for the assessment of latent variables has been ignored largely. As a consequence, many usability scales are misspecified. This might result in reduced scale validity because of the elimination of important usabili...

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Bibliographic Details
Main Authors: Timo Christophersen, Udo Konradt
Format: Article
Language:English
Published: International Institute of Informatics and Cybernetics 2008-10-01
Series:Journal of Systemics, Cybernetics and Informatics
Online Access:http://www.iiisci.org/Journal/CV$/sci/pdfs/I683FS.pdf

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