The Development of a Formative and a Reflective Scale for the Assessment of On-Line Store Usability
In usability research, difference between formative and reflective measurement models for the assessment of latent variables has been ignored largely. As a consequence, many usability scales are misspecified. This might result in reduced scale validity because of the elimination of important usabili...
Main Authors: | Timo Christophersen, Udo Konradt |
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Format: | Article |
Language: | English |
Published: |
International Institute of Informatics and Cybernetics
2008-10-01
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Series: | Journal of Systemics, Cybernetics and Informatics |
Online Access: | http://www.iiisci.org/Journal/CV$/sci/pdfs/I683FS.pdf
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