The evolution of online-risks: the results of helpline "KIDS ONLINE" five years work

• Main Authors: Soldatova G.U., Shlyapnikov V.N., Zhurina M.A.
• Format: Article
• Language: Russian
• Published: Moscow State University of Psychology and Education 2015-07-01
• Series: Консультативная психология и психотерапия
• Subjects: the Internet; information and communications technology (ICT); online-risks; informational safety; cyberbullying; sexting; internet-addiction; distance counseling
• Online Access: http://psyjournals.ru/en/mpj/2015/n3/soldatova.shtml
• ISSN: 2075-3470; 2311-9446

The article presents the results of quantitative and qualitative analysis of children's and parents' requests to Helpline "Kids Online". The main reasons for the helpline requests are different problems with the Internet and digital devices usage. 7236 calls and 3117 online-messages have been preceded. The dynamic of requests on main types of online-risks (communication, content, technology usage, con¬sumption, the Internet overuse) for the last five years has been presented. According to the results of this analysis the conclusions about online-risks' frequency of encounters, importance, awareness, vulnerability factors and evolution have been made.