Summary: | <!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> <w:DoNotShowPropertyChanges /> <w:HyphenationZone>21</w:HyphenationZone> <w:PunctuationKerning /> <w:ValidateAgainstSchemas /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF /> <w:LidThemeOther>RO</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables /> <w:SnapToGridInCell /> <w:WrapTextWithPunct /> <w:UseAsianBreakRules /> <w:DontGrowAutofit /> <w:SplitPgBreakAndParaMark /> <w:DontVertAlignCellWithSp /> <w:DontBreakConstrainedForcedTables /> <w:DontVertAlignInTxbx /> <w:Word11KerningPairs /> <w:CachedColBalance /> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> <m:mathPr> <m:mathFont m:val="Cambria Math" /> <m:brkBin m:val="before" /> <m:brkBinSub m:val="--" /> <m:smallFrac m:val="off" /> <m:dispDef /> <m:lMargin m:val="0" /> <m:rMargin m:val="0" /> <m:defJc m:val="centerGroup" /> <m:wrapIndent m:val="1440" /> <m:intLim m:val="subSup" /> <m:naryLim m:val="undOvr" /> </m:mathPr></w:WordDocument> </xml><![endif]--> <p class="MsoNormal" style="line-height: 150%;"><span style="mso-bidi-font-size: 12.0pt; line-height: 150%; mso-fareast-font-family: "Times New Roman"; mso-ansi-language: EN-GB;" lang="EN-GB">Due to the competitive intensity increase in the academic environment, but also to the desire to attract a higher number of students, the managers of Romanian higher education institutions were forced to adopt in a greater extent a marketing orientation in their activity. An important component of this orientation represents the necessity to build an identity and a unique and competitive image in the minds of all the </span><span style="mso-bidi-font-size: 12.0pt; line-height: 150%; mso-ansi-language: EN-GB; mso-bidi-font-style: italic;" lang="EN-GB">stakeholders of such institutions. Despite the fact that the subject of institutional image in general, and the image of educational institutions in particular, benefits of a greater attention in the literature, we consider that in the Romanian universities practice there is </span><span class="hps"><span style="mso-ansi-language: EN-GB;" lang="EN-GB">an insufficient level</span></span><span class="shorttext"><span style="mso-ansi-language: EN-GB;" lang="EN-GB"> </span></span><span class="hps"><span style="mso-ansi-language: EN-GB;" lang="EN-GB">of</span></span><span class="shorttext"><span style="mso-ansi-language: EN-GB;" lang="EN-GB"> </span></span><span class="hps"><span style="mso-ansi-language: EN-GB;" lang="EN-GB">concern</span></span><span class="shorttext"><span style="mso-ansi-language: EN-GB;" lang="EN-GB"> </span></span><span class="hps"><span style="mso-ansi-language: EN-GB;" lang="EN-GB">for this topic</span></span><span style="mso-bidi-font-size: 12.0pt; line-height: 150%; mso-ansi-language: EN-GB; mso-bidi-font-style: italic;" lang="EN-GB">. To build such an image that would be correctly perceived by stakeholders, also assumes to be aware of the main factors which influence the way in which this image is perceived.</span></p><p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; font-family: "Times New Roman","serif"; mso-fareast-font-family: Calibri; mso-ansi-language: EN-GB; mso-fareast-language: AR-SA; mso-bidi-language: AR-SA; mso-bidi-font-style: italic;" lang="EN-GB">This paper aims to achieve a review of the specialized literature, after which will identify the main factors which influence the stakeholder’s perception on the image of an organization in general, with particularity on the case of higher educational institutions. Then, using a quantitative research, we aim to highlight the way in which some of </span><span style="font-size: 12.0pt; font-family: "Times New Roman","serif"; mso-fareast-font-family: "Times New Roman"; mso-ansi-language: EN-GB; mso-fareast-language: AR-SA; mso-bidi-language: AR-SA;" lang="EN-GB">the stakeholder`s profile variables</span><span style="font-size: 12.0pt; font-family: "Times New Roman","serif"; mso-fareast-font-family: Calibri; mso-ansi-language: EN-GB; mso-fareast-language: AR-SA; mso-bidi-language: AR-SA; mso-bidi-font-style: italic;" lang="EN-GB"> influence the perception of the image of the West University of Timişoara.</span></p><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true" DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267"> <w:LsdException Locked="false" Priority="0" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Normal" /> <w:LsdException Locked="false" Priority="9" 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