Prevalence and risk factors of secondary traumatic stress in emergency call-takers and dispatchers – a cross-sectional study

Prevalence and risk factors of secondary traumatic stress in emergency call-takers and dispatchers – a cross-sectional study

Background: Emergency call-takers and dispatchers (ECDs) field emergency calls and dispatch the appropriate emergency services. Exposure to the callers’ traumatic experiences can lead to psychological stress and even to secondary traumatic stress (STS). In addition, previous studies suggest that ECD...

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Bibliographic Details
Main Authors:	David Kindermann, Monique Sanzenbacher, Ede Nagy, Anja Greinacher, Anna Cranz, Alexander Nikendei, Hans-Christoph Friederich, Christoph Nikendei
Format:	Article
Language:	English
Published:	Taylor & Francis Group 2020-12-01
Series:	European Journal of Psychotraumatology
Subjects:	emergency call taker emergency dispatcher secondary traumatization posttraumatic stress disorder attachment style
Online Access:	http://dx.doi.org/10.1080/20008198.2020.1799478

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