Continuous Fuzzy Kano Model and Fuzzy AHP Model for Aesthetic Product Design: Case Study of an Electric Scooter
The fuzzy Kano model (FKM) adopts a linear scoring system that cannot accurately reflect the relationship between users’ needs and satisfaction and may underestimate the importance of users’ evaluation and needs. In this paper, we propose a preference-based evaluation-fuzzy-quantification method to...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Hindawi Limited
2018-01-01
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Series: | Mathematical Problems in Engineering |
Online Access: | http://dx.doi.org/10.1155/2018/4162539 |