Continuous Fuzzy Kano Model and Fuzzy AHP Model for Aesthetic Product Design: Case Study of an Electric Scooter

The fuzzy Kano model (FKM) adopts a linear scoring system that cannot accurately reflect the relationship between users’ needs and satisfaction and may underestimate the importance of users’ evaluation and needs. In this paper, we propose a preference-based evaluation-fuzzy-quantification method to...

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Bibliographic Details
Main Authors: Yixiang Wu, Jianxin Cheng
Format: Article
Language:English
Published: Hindawi Limited 2018-01-01
Series:Mathematical Problems in Engineering
Online Access:http://dx.doi.org/10.1155/2018/4162539