Achieve Sustainable Hospital Excellence Through 5-S in an Emergency Department in Hong Kong
5-S is the first step towards TQM. Over the last century, the Japanese have formalised the technique and named it as 5-S Practice. Since 1993, Sam Ho has improved and defined its terms in English/Chinese and developed the world's first 5-S Audit Checklist. In the article, an emergency departmen...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2014-11-01
|
| Series: | Nang Yan Business Journal |
| Subjects: | |
| Online Access: | http://www.degruyter.com/view/j/nybj.2013.2.issue-1/nybj-2014-0028/nybj-2014-0028.xml?format=INT |