The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study

Social support reduces the negative results of emotional labor. A more detailed analysis should be performed to facilitate adequate social support for nurses. Therefore, this study was conducted to examine the relationships among nurses’ emotional demands, social support, and health. A cross-section...

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Main Authors: Hyoung Eun Chang, Sung-Hyun Cho
Format: Article
Language:English
Published: MDPI AG 2021-01-01
Series:Healthcare
Subjects:
Online Access:https://www.mdpi.com/2227-9032/9/2/115
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spelling doaj-98bde5ded80c47d48f8ef781323e43382021-01-23T00:00:20ZengMDPI AGHealthcare2227-90322021-01-01911511510.3390/healthcare9020115The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional StudyHyoung Eun Chang0Sung-Hyun Cho1College of Nursing, Konyang University, Daejeon 35365, KoreaResearch Institute of Nursing Science, College of Nursing, Seoul National University, Seoul 03080, KoreaSocial support reduces the negative results of emotional labor. A more detailed analysis should be performed to facilitate adequate social support for nurses. Therefore, this study was conducted to examine the relationships among nurses’ emotional demands, social support, and health. A cross-sectional survey was conducted at two tertiary hospitals in South Korea. A sample of 117 nurses from eight units participated. Between-group differences in the main variables were analyzed using the <i>t</i>-test or Mann–Whitney test, and analysis of variance or the Kruskal–Wallis test. Nurses were classified into eight groups according to emotional demands and type of social support, and the effects of social support were analyzed based on mean scores. Greater social support from colleagues was associated with better health on all measures. However, greater social support from supervisors was associated with a higher incidence of burnout, stress, and sleeping troubles. Nurses’ high emotional demands must be managed actively by hospitals to maintain and promote their health. Providing appropriate social support with consideration of the nurse’s unit experience would help decrease the effects of emotional demands. Enhancing social support from nursing colleagues is a powerful way to manage the negative effects of nurses’ emotional demands.https://www.mdpi.com/2227-9032/9/2/115emotional demandssocial supportburnoutstressnurse
collection DOAJ
language English
format Article
sources DOAJ
author Hyoung Eun Chang
Sung-Hyun Cho
spellingShingle Hyoung Eun Chang
Sung-Hyun Cho
The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study
Healthcare
emotional demands
social support
burnout
stress
nurse
author_facet Hyoung Eun Chang
Sung-Hyun Cho
author_sort Hyoung Eun Chang
title The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study
title_short The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study
title_full The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study
title_fullStr The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study
title_full_unstemmed The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study
title_sort influence of social support on the relationship between emotional demands and health of hospital nurses: a cross-sectional study
publisher MDPI AG
series Healthcare
issn 2227-9032
publishDate 2021-01-01
description Social support reduces the negative results of emotional labor. A more detailed analysis should be performed to facilitate adequate social support for nurses. Therefore, this study was conducted to examine the relationships among nurses’ emotional demands, social support, and health. A cross-sectional survey was conducted at two tertiary hospitals in South Korea. A sample of 117 nurses from eight units participated. Between-group differences in the main variables were analyzed using the <i>t</i>-test or Mann–Whitney test, and analysis of variance or the Kruskal–Wallis test. Nurses were classified into eight groups according to emotional demands and type of social support, and the effects of social support were analyzed based on mean scores. Greater social support from colleagues was associated with better health on all measures. However, greater social support from supervisors was associated with a higher incidence of burnout, stress, and sleeping troubles. Nurses’ high emotional demands must be managed actively by hospitals to maintain and promote their health. Providing appropriate social support with consideration of the nurse’s unit experience would help decrease the effects of emotional demands. Enhancing social support from nursing colleagues is a powerful way to manage the negative effects of nurses’ emotional demands.
topic emotional demands
social support
burnout
stress
nurse
url https://www.mdpi.com/2227-9032/9/2/115
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