A Framework for Implementing IT Service Management in the Field of Pre-hospital Emergency Management with an Integrated Approach COBIT Maturity Model and ITIL Framework
Introduction: The purpose of this research is to provide an appropriate framework forimplementing IT management services in the field of pre-hospital emergencies with anintegrated approach of COBIT maturity model and ITIL framework.Methods: In a qualitative part, experts familiar with the field of p...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Shiraz University of Medical Sciences
2021-01-01
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| Series: | Journal of Health Management & Informatics |
| Online Access: | https://jhmi.sums.ac.ir/article_47604_77b68129bc1431d48411ae64bca05de5.pdf |