A Study of the Impact of an Educational Intervention on Nurse Attitudes and Behaviours toward Mobile Device Use in Hospital Settings

• Main Authors: Lori Giles-Smith, Andrea Spencer, Christine Shaw, Ceceile Porter, Michelle Lobchuk
• Format: Article
• Language: English
• Published: University of Alberta 2017-04-01
• Series: Journal of the Canadian Health Libraries Association
• Subjects: interprofessional collaboration; instruction; mobile communication devices; mobile apps; patient-centred care; survey design
• Online Access: https://journals.library.ualberta.ca/jchla/index.php/jchla/article/view/28236

Introduction: Mobile applications (apps) provide nurses with evidence-based information at the bedside. Librarians encourage app use by purchasing licenses and promoting their features. While many high-quality nursing apps exist, there is inconsistency in published reports on whether nurses use them in patient care. The aim of this research is to describe the use of mobile apps by nurses at two urban hospitals and to examine the impact of educational sessions led by hospital librarians and educators on nurse usage, attitudes and behaviour as they relate to mobile apps. Methods: Phase I consisted of a descriptive, cross-sectional survey of in-patient nurses to determine mobile app use and attitudes. Phase II involved a one-group pre/post-test design to examine the impact of education sessions led by librarians and hospital educators on nurse attitudes, usage and behaviours. A post-intervention focus group captured thoughts on using mobile apps at the bedside. Results: Results indicate that most nurses who have a personal mobile device are interested in using them at the bedside though few are currently doing so. While nurses cite many conveniences and uses, they also highlight a number of barriers associated with using mobile devices that must be addressed in order to realize the benefits in patient-centred care. Discussion: Hospital librarians and educators should work together to provide the education and support nurses require to realize the benefits of using apps at the bedside. Larger studies are needed to determine the impact of educational sessions on patient and health provider satisfaction with mobile device use.